1. What are the main products of your company?
At Shaoxing Licai Digital Technology Co., Ltd., we proudly specialize in a diverse array of cutting-edge printing technology. Our impressive portfolio includes wood printers, advanced digital printers, state-of-the-art UV printers, innovative DTG printers, precision direct-injection machines, and high-quality sublimation inks. We also offer premium sublimation paper, as well as top-tier heat transfer films and versatile transfer films, catering to your varied printing needs.
2. If I encounter some technical problems, how can you help us solve them?
We are committed to ensuring a seamless experience for our valued customers with a highly skilled and professional after-sales team. Simply provide us with comprehensive text, clear photos, and detailed video instructions. Our talented engineers will diligently work to deliver tailored solutions to your technical challenges. Furthermore, we are ready to offer on-site services to guarantee your satisfaction whenever feasible.
3. Can you accept customization?
Absolutely! We are delighted to offer extensive OEM and ODM customization options to fulfill your specific needs and preferences.
4. Can you accept sample testing?
We warmly invite you to send us samples for thorough testing. Our dedicated team will strive to exceed your expectations by delivering exceptional samples and providing detailed printing videos that showcase the quality of our work.
5. What is your payment method?
We offer multiple convenient payment options, including PayPal, T/T, credit card transaction guarantees, among others, to ensure a seamless and secure transaction experience.
6. What about warranty?
Our machines come with a comprehensive 12-month warranty. During this period, we guarantee 24/7 online support and complimentary after-sales service, ensuring your peace of mind and satisfaction with our products.
7. How can I contact you?
We are here to assist you! You can easily reach out to us through email, engage in an online consultation, or simply give us a call. We are eager to address any inquiries you may have.
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