Q1: If I experience any technical issues, how can you assist us in resolving them? We have a streamlined process to aid you: simply provide us with comprehensive text, photos, and video descriptions. Our experts will promptly analyze the details to offer effective solutions. For more severe issues, we also have the capacity to provide on-site service to ensure everything is running smoothly.
Q2: What about the maintenance of the machine? Rest assured, the entire machine comes with a comprehensive one-year warranty, excluding the print head. Moreover, if you choose to use our exclusive ink, you will benefit from lifetime maintenance support. Our dedicated after-sales engineers are at your service, offering round-the-clock online technical consulting, so you're never alone when addressing any queries or concerns.
Q3: What payment methods do you offer? We provide a flexible range of payment options tailored to suit different countries. You can choose to pay via T/T (Wire Transfer), LC, PAYPAL, or Western Union, ensuring a convenient and secure transaction process no matter where you are located.